How we use information
We use the contact details, company information and messages you provide to respond to business and recruitment enquiries. Technical information, including IP addresses and browser details, helps us operate and protect the website and understand its usage and performance.
We rely on our legitimate interests in handling enquiries and maintaining our services, balanced against your rights. Where applicable, we also process information to take contractual steps you request or meet legal obligations. Providing information is voluntary, but we need sufficient details to respond.
Sharing and storage
Relevant team members and group companies may access information to handle your enquiry. We also use hosting, security, email and cloud-storage providers, and share information with advisers or authorities where necessary.
Where information is transferred outside the UK, we use applicable adequacy arrangements or contractual safeguards. You can request details using the contact below.
Who is responsible
Balio Software Limited is responsible for your personal information. Contact [email protected] with questions or requests.
Registered in England and Wales, company number 14299102. Registered office: 27 New Dover Road, Canterbury, Kent, CT1 3DN, United Kingdom.
Retention
We normally delete inactive general enquiries 24 months after our last substantive contact, and unsuccessful recruitment enquiries six months after the discussion or process ends.
We keep relevant records longer where needed for an ongoing relationship, legal obligations or legal claims. Technical records are kept only as long as needed to operate the website and address security issues.
Your rights
Depending on the circumstances, you can request access, correction, deletion, restriction or a portable copy of your information. You can object to processing based on legitimate interests.
You can also complain to the UK Information Commissioner's Office or your local data protection authority where applicable.